AI Set to Transform How Travel Experiences Are Planned
Anthropic, the company behind Claude AI, released a research paper earlier this month that deserves the attention of everyone in the travel industry. Not because it predicts mass job losses; it doesn’t. But because it names, with real usage data from millions of AI conversations, a quieter threat that most of our industry still isn’t talking about: deskilling.
The paper introduces a metric called “observed exposure” that measures not just what AI could theoretically do to a job, but what it is actually doing right now. The headline finding sounds reassuring: unemployment in AI-exposed occupations has not risen meaningfully since ChatGPT launched in late 2022. But there is an early warning signal buried in the data that deserves far more attention: hiring of young workers aged 22 to 25 has slowed by roughly 14 per cent in exposed occupations. They are not being fired. They are simply not being hired.
