redRail’s WhatsApp Railbot revolutionises rail travel with real-time updates for passengers – Know its features and significance
Good news for rail passengers! redRail, the rail ticketing platform from redBus, has revolutionised rail travel by integrating ‘Rail Information Services’ to its WhatsApp Railbot. The move will enable the passengers to effortlessly access real-time train information. This will benefit the travellers in view of the ongoing festive and upcoming winter season.
In a statement, Prakash Sangam, CEO, redBus said, “This unique initiative positions redRail as a leader in customer service and accessibility, given that many of the rail passengers are not necessarily digitally savvy, but do use Whatsapp extensively.”
Features of redRail’s railBot, via WhatsApp
Live Train Status: The travellers can get real-time status on train’s running status, ensuring you’re always in the know about any delays or changes.
PNR Status: One can also check the status of Passenger Name Record (PNR) effortlessly.
Coach Position and Platform Number: The passengers can also find out the coach position and the platform number for your train. This will make the boarding experience seamless.
Train Schedule: The user can access the complete train schedule, so that one can plan your journey with precision.
