Air India becomes first Indian airline to implement New Distribution Capability (NDC)

Air India has become the first Indian airline to implement the New Distribution Capability (NDC), a cutting-edge technology developed by the International Air Transport Association (IATA). This significant milestone transforms how Air India's products are offered to travel agents, corporations, leisure, and business travelers. By adopting the latest 21.3 schema of IATA’s NDC, Air India aims to enhance interactions with travel partners and streamline the booking process for customers. NDC enables travel agents to access real-time offers, ancillary services, and fare families, which were previously unavailable through traditional distribution systems. This will allow for personalized, transparent bookings, giving customers access to exclusive deals and tailored flight packages. NDC is a travel industry-supported program launched by IATA for the development and market adoption of a new, XML-based data transmission standard. It enhances the way airline products are retailed in various channels. For Air India’s travel partners, this means access to a wider variety of offers and services, such as tailored flight packages and ancillary products, available in real-time. Customers can expect a more streamlined booking process with greater transparency and access to the best deals across all sales channels.