Indian Railways to Launch ‘Super App’ for Ticket Booking and Food Orders
Indian Railways is getting ready to launch a single "super app" that would offer travellers a variety of necessary services on one easy-to-use platform. The new application will serve as an umbrella platform, bringing together all railway services in one place. It will let users purchase platform passes, book tickets, and track train timetables, among other features, which should make travelling easier.
With the goal of integrating a variety of services that were previously dispersed across several applications, the Centre for Railway Information Systems (CRIS) is working with IRCTC's current infrastructure to construct the app. IRCTC will remain the main interface via which passengers access these services in spite of this integration. The super app's development is still under progress.
Currently, railway passengers rely on separate platforms for various needs, such as IRCTC Rail Connect for ticketing, IRCTC eCatering Food on Track for meal orders, Rail Madad for feedback, UTS for unreserved tickets, and the National Train Enquiry System for real-time train information. The new super app seeks to centralise these services, creating a streamlined and user-friendly experience for millions of railway users.
